STRESS MANAGEMENT AND CRITICAL INCIDENT STRESS MANAGEMENT HANDOUTS

Try our on-line Stress Management Course.  If you live in Australia and submit the assignments, we will send you a certificate of completion.  Refer to Tool Box.

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Rules for Low Stress Working

  1. In the course of doing business, build rewarding, pleasant, co-operative relationships with as many of your colleagues and employees as you can.
  2. Rate your work by order of importance and manage your time effectively; don't bite off more than you can chew.
  3. Manage by objectives, to capture the initiative on as many problem areas as you can.
  4. Build an especially effective and supportive relationship with your boss.  Understand his/her problems and help the boss to understand yours.  Teach your boss to respect your priorities and your workload and to keep assignments reasonable.
  5. Negotiate realistic deadlines on important projects with your boss.  Be prepared to propose deadlines yourself, rather than have them imposed.
  6. Study the future.  Learn as much as you can about likely coming events and get as much lead time as you can to anticipate them.  Manage and plan actively, not reactively.
  7. Find time every day for detachment and relaxation.  Close your door for five minutes each day, put up your feet, relax deeply, and take your mind off work.  Use pleasant thoughts or images to refresh your mind.
  8. Take a walk now and then to keep your body refreshed and alert.  Find reasons to walk to other parts of your building or facility.  Greet people you meet along the way.
  9. Get away from work from time to time for a change of scene and a change of mind.  Don't eat lunch there or hand around long after you should have gone home or gone out to enjoy other activities.
  10. Reduce the amount of trivia to which you give your attention.  Delegate routine paperwork to others as appropriate.
  11. Limit interruptions.  Try to schedule certain periods of "interruptibility" each day and conserve other periods for your own purposes. 
  12. Don't put off dealing with a distasteful problem.  Accept short term stress instead of long term anxiety and discomfort.
  13. Make a constructive "worry list".  Write down a complete catalogue of current problems that concern you and beside each one write down what you're going to do about it.  Get them out into the open where you can deal with them.
(from Albrecht, 1979 but compiler of this version unknown)

How to Handle Stress - just for fun (Author unknown)

  • Jam tiny marshmallows up your nose and try to sneeze them out.
  • Pop some pop-corn without putting the lid on.
  • When someone says "Have a nice day", tell them you have other plans.
  • During your next meeting, sneeze and then loudly suck the phlegm back down your throat.
  • Find out what a frog in a blender really looks like.   (Poor frog!)
  • Make a list of things you have already done.
  • Dance naked in front of your pets.
  • Put your toddler's clothes on backwards and send him off to pre-school as if nothing was wrong.
  • Thumb through a magazine in a waiting room and draw moustaches on all the ladies.
  • Go shopping, buy everything, sweat in them, return them the next day.
  • Watch "Play School" and look for sexual innuendo.
  • Drive to work in reverse.
  • Read the dictionary backwards and look for subliminal messages.
  • Start a rumour and see if you recognise it when it gets back to you.

Relaxation: Breath Awareness

When relaxed, it is natural to breathe deeply from the lower part of your lungs (abdominal) - unlike the normal shallow breathing from the top of your lungs.   To become relaxed, find a quiet place to try this exercise:

  1. Sit comfortably with your eyes shut.
  2. Begin to listen to sounds far away.  What kind of sounds can you hear?  Allow your mind to drift from one sound to another - near and far.
  3. Leave the sounds and bring your attention to your body - make yourself as comfortable as possible - stretch and then relax.
  4. Now turn your attention to your breathing.  Breathe from the lower part of your lungs.   Take deep breaths.
  5. Keep your attention on your breathing for 5 minutes (or as long as you wish).
  6. If any thoughts, ideas, or images come into your mind just let them pass by and return your focus to the rhythm of the breath.
  7. Treat sudden sounds or other disturbances in the same way.
  8. When you have completed your practice, become aware of your surroundings again.  Stretch, open your eyes and allow yourself a few minutes before you "get going again".

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